All posts in Search Engine Marketing

Google Social Search hitting South Africa

So it’s official, Google Social Search is starting to work for us South Africans. I don’t know how many of you have noticed yet, but I certainly have and I’m still trying to decide if I’m happy with the results.

Here’s a breakdown on what this is all about:

“Social Search can help you find pages your friends have created, and it can also help you find links your contacts have shared on Twitter and other sites. If someone you’re connected to has publicly shared a link, we may show that link in your results with a clear annotation. So, if you’re looking for information about modern cooking and your colleague Adam shared a link about Modernist Cuisine, you’ll see an annotation and picture of Adam under the result. That way when you see Adam in the office, you’ll know he might be a good person to ask about his favorite modern cooking techniques.” (Chris M: rofl)

“So how does this all work? Social Search results are only visible to you and only appear when you choose to log in to your google Account. If you’re signed in, Google makes the best guess about whose public content you may want to see in your results, including people from your Google Chat buddy list, your Google Contacts, the people you’re following in Google Reader and Buzz, and the networks you’ve linked from your google profile or Google Account. For public networks like Twitter, Google finds your friends and sees who they’re publicly connected to as well. You can see a complete list of the people included in your Social Search results in your personal google Dashboard (this display is private).”

Google Social Search results look like this:

What I don’t like about this is that it would appear that Google’s gone an aggregated all the people I’ve ever been in contact with and therefore search results are appearing with items shared by people who I might have contacted before, but might not really want to know what they’re interested in – know what I mean? So, I’m investigating ways to unconnect from people, but it seems to be a little more complicated that I would have thought.

My first guess was Google Profile, so I looked there, found the list of users I follow and who follows me, so I unfollowed a number of people, but this didn’t help at all. I then read further and discovered that it pulls in GMail contacts as well, I looked into removing and adding people, this didn’t seem to end in the desired result either.

So right now I’m still investigating and still deciding if I actually want this to be part of my profile at all!

Have you seen Social Search yet? Have you figured a way you to remove certain people from your results?

UPATE: Terrance from countingbeans.co.za pointed out this link and it’s a winner: https://profiles.google.com/connectedaccounts

Social Media ROI vs SEO ROI

This is a pretty cool, unstaged video which compares return on investment for social media vs that of search engine optimization. I like the video because it’s interesting naturally, but it’s also a conversation which leads to much discussion:

SEO is still growing in the consumers eyes

I’m passionate about Search Engine Optimization (SEO), and when I read articles and blog posts about SEO being dead or about to die, I immediately sigh at the pure ignorance that some people suffer. If someone said that traditional search was dying and that social search was taking over, I’d be more inclined to listen as I tend to feel that it’s not a complete inaccurate statement at all, but SEO, well that’s not dying at all, it’s growing, the bubble hasn’t even burst yet in my opinion and being on the cusp is hugely exciting!

Google Trends is a great platform for determining the world’s interest in certain terms and so I decided to run a trends search on “SEO” to see what the outcome would be, purely out of interest and this is what I saw:

Remember, it’s not what industry thinks per say, it’s what the consumer’s interested in, and the consumers clearly interested in SEO.

Search Engine Marketing (SEM) is following a similar growth pattern, although it appears to be even more active:

I find Google Trends fascinating and I’m always in and out of it testing various things. Anyway, point of this post was to show that SEO and SEM are most definitely not dying and I wouldn’t be surprised is the graph continued to go upwards for many months to come!

Facebook Insights for your website now available!

Get Facebook Insights for your website

Facebook Insights is a great way to look at your website from a statistical point of view. Sure, Google Analytics does this, but with Insights you can link your website to your Facebook Page by adding a single line of meta data for your websites source code.

Five new features are to be noted:

  1. If you’ve got Like buttons on your website, Insights will report on statistics around the performance of the button on your website. What I like most is that this feature will show you the referral traffic, in real-time.
  2. Facebook rolled out a new comments plugin earlier this month and Insights will report on this information too.
  3. Aggregated demographic data is now accessible.
  4. A useful statistics is a list of the top 100 most popular pages on your website, this allows you to update the pages to contain more useful information and/or more social buttons and the likes.
  5. A great new feature is reporting on social sharing, which essentially tells you how many people are forwarding your content.

To get started, click here, click on the green button top right and copy and paste the meta tag provided on the screen that pops up. Once you’ve done this, link to a page using the drop down, enter in your domain name and click the “Get Insights” button.

Here’s an example from the iMod account:

Facebook Insights for Website

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Demographics are going to be hugely useful:

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Official reference on Facebook: http://developers.facebook.com/blog/post/476

Google testing new SERP layouts?

Some images have been floating around today which give us reason to believe that Google might be looking into changing its search engine results page (SERP) layout. The design, which has slowly but surely changed over the years, has never really changed like this, well, not that I’ve noticed at least.

Take a peak:

I’m not sure whether this is real or speculation, but I can definitely see Google looking into something like this.

Is it time for a change?

The CPA and Google Adwords

Today I was reading up on the new Consumer Protection Act which will come into effect come April 1st 2011. Instead of reading it as a consumer, I was reading it as a business owner, so as to understand things from the other side. I’m not a lawyer and there is a great deal of legal jargon in it, so I think I’ve understood it correctly, so please be weary of my comments below.

One of the things I picked up from the new Act is that if you’re running your business ethically and above board, you should not have any problems with the change. As I started to realise this, I began to think about how it might affect various aspects of online marketing and that’s when I realised that many Google Adwords adverts may breach the new Act.

I know a lot of people don’t look at the adverts on Google search pages (or at Facebook Ads for that matter), but perhaps take some time to look at them. Because so few people notice adverts and so many advert blockers have been created, it pushes campaign managers to turn to sneaky tricks to attract clicks. When I say sneaky tricks, I’m merely referring to various ways in which things can be phrased. I’ve often seen adverts which bend the truth and upon clicking through to the website, something else is presented to you – this would be a breach of the Act if I’ve understood correctly.

If you run campaigns at your company or for a company, be careful, make sure that you’re not misrepresenting anything. “Groupon is being accused of running “false and misleading business and advertising acts” and running “bait and switch” ads on Google.com, according to a lawsuit filed by a bus tour company in San Francisco (read more).” – this is not something you want to ever get caught up in.

Have you thought about how this new Act might influence your marketing strategies?

SEO/Social marketing spend [chart]

Knowing what industry trends are is always useful when planning how you’re going to spend your budget for the year. Below is a graph outlining which areas of online marketing are going to get more money poured into them as well as which forms of marketing are going to lose budget:

Social Media Spend Chart

What is your company spending its budget on?

Google AdWords Editor 8.5.2 released

AdWords Editor is a software application available for Windows and Mac, brought to us by Google. The application allows you to download your account, update your campaigns with various tools and upload your changes to your AdWords account. So essentially, it’s a great way to organise and manipulate your campaigns.

A quick summary of features:

  • Work offline
  • Bulk changes
  • Copy and move items
  • Navigate quickly
  • Crowdsource account changes

Version 8.5.2 has just been released and there are some nice updates, notably these two:

  • Tools to play with your WAP adverts are now available
  • Display adverts can now be managed with the software

I’ve just downloaded the latest version and am having a good play, I’ll keep you all posted on how it performs.

Do you use AdWords Editor?

Take an old profession, put it online and profit!

I received a text message earlier today from someone who is thinking about going solo and starting up a business. The most interesting thing for me, as a professional online marketer, is that the industry he works in, is one which is well known in the offline work, but when it comes to the online world, there’s very little about it. Why? Quite simply, it’s not the sort of business that would think about an online presence, purely because of ignorance really.

So what does this mean and why does it excite me?

Well, think about it – these days when it comes to online marketing, search engine optimisation, banner advertising, PPC marketing and so forth, it’s normally companies which are more up to speed with new media trends. Think about the industries that spend a huge amount of money on online marketing – accommodation, mobile, anything web, dating, vehicle sales, insurance and so forth. These are just a few industries of millions, of which thousands will not be aware of the potential that online marketing offers.

Think about things like doctors – Let’s look at an example: a doctor who runs a private practice in Cape Town .. do a google search quickly, what do you notice? Not a single website on the first page of results has any SEO done on it. This shows that when it comes to doctors in Cape Town, the Google search results are widely open for someone who wants to capitalise. I can confidently say that I could rank a Cape Town doctor’s website in the first 3 results in one or two months flat. For those who don’t understand all of this, what I’m saying is that if a doctor in Cape Town came to me and needed more business, I could make his website appear in the first few results when someone searches for “cape town doctor” on Google.

There are thousands of industries which have not tapped into this form of marketing and what I find really interesting is that most of these industries are older industries, by that I mean that they’ve been operating for decades and are established in an offline world; the skill sets are there and the requirement by the public for these industries services/products will not stop. So, add a digital arm and sales would be increased hugely.

Back to the text message – the industry that the person is interested in starting a business is an old industry. Starting up a company would not require a hugely expensive traditional marketing strategy, a carefully thought about digital marketing plan would result in a huge amount of business in a very short period of time, purely because it’s like competiting with no competitors and we all know how great a monopoly is. It’s an interesting though.. offline and online can be completely separate, a hugely competitive offline industry might not stop a small time business venture from gaining a monopoly online!

I’ve spoken a great deal about SEO, but think about PPC – Pay Per Click advertising in most cases determines the cost per click based on the competitiveness of the words being targeted, again, an untapped niche would have little or no competition, you could be paying cents per click for targeted traffic aposed to a few rand per click in a more competitive industry.

This is the sort of topic I could write about for hours on end, but my point has been made – If you want to start a business which deals with an old profession or one which doesn’t have a huge online presence, you could find yourself at the end of the rainbow if you can find someone who knows how to create a decent digital marketing strategy.

Mobile Internet Search on the up in South Africa

The use of cellphones for internet searches is growing as a trend in SA, with an estimated 25% of all search queries on Google SA coming from them, says ad sales agency Acceleration Media.

Diane Charton, MD of Acceleration Media, said on Friday the growth of mobile searches in SA is a major opportunity for marketers, provided they tailor their approach to suit the medium.

“Mobile and traditional PC (personal computer) searches show peaks at different times on any given day,” she said.

“Most PC-targeted pay-per-click campaigns peak at lunchtime in query volume and then taper off until the end of the working day. By contrast, mobile search queries rise throughout the day and peak during TV prime time in the evening.

“The effect is particularly pronounced when a mobile search campaign is linked to a television advertising campaign. We call this the couch search trend – people who don’t have PCs at home or who don’t want to leave their lounge to go to the computer in the study and use their cellphones instead.”

The growth in mobile searches can be linked to the number of smartphones in use. Ms Charton estimates they account for about 15% of all cellphones in use.

Read on..