Last night I covered a story around Durex SA and online reputation management and gave my opinion on the matter, this has been picked up since by thousands of online places and once such place was IOL, which covered the story and featured me.
Have a read:
Popular blogsite imod.co.za ran the following analysis after Durex’s Tweet: “I feel bad for Durex SA because I do see it as an honest mistake on their behalf, but they way in which they dealt with it was really not great; an immediate response apologising to FeministsSA might have controlled this situation a great deal better.
“I don’t excuse Durex SA at all as I think the Tweet was uncalled for, but as an honest mistake, if only they had someone who understood Online Reputation Management, they might have avoided this whole situation.”
The author, writing under the name of “Chris M” warned companies that social media campaigns could backfire.
“Think before you Tweet – Twitter is so accessible, from your mobile phone, from your laptop and even from some cars! It’s easy to just blurt out a Tweet without thinking; we’ve probably all done it, but why not be the person who doesn’t make the mistake and who thinks before tweeting, a lot of brand damage can be avoided,” the expert advised. – Cape Argus
You can read the entire article here.









Recent Comments